Shipping and charges
Because of our close collaboration with leading european manufacturers and short logistic ways nearly all our products are instantly available from stock. After the receipt of your order you get an e-mail with your order acceptance. We start working on your order immediately. If there is any delivery bottleneck we will inform you directly. On date of dispatch you will get one more e-mail within a link for tracking your shipment by our shipping service.
Shipping- and packaging costs in euro:
The pro-rata shipping and packaging costs each shipment in Germany:
PREMIUM DHL 5,99 EUR
STANDARD DPD 4,99 EUR
EXPRESS DPD up to 6pm 9,99 EUR (guaranteed next Day Mo.-Fr.)
EXPRESS DPD up to noon 12,99 EUR (guaranteed next Day Mo. - Fr.)
EXPRESS DPD Saturday 12,99 EUR
All Express Orders must be done no later than noon.
|Bosnia Hzg.||19,00 €|
|Great Britain||11,60 €|
|New Zealand||41,95 €|
|San Marino||15,60 €|
|Saudi Arabia||34,60 €|
|Czech Repubtrc||10,90 €|
|Vatican City||15,60 €|
For supplies to non-EU affiliated countries there are some more costs like custom duties, taxes or dues thereby incurred.
More informations about custom duties you can find here: http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE
More informations about import turnover tax you can find here: http://auskunft.ezt-online.de/ezto/Welcome.do
Special informations for customers from Switzerland can be found here: http://xtares.admin.ch/tares/login/loginFormFiller.do
Supplies to Switzerland and Liechtenstein are handled without the german value added tax.
Express Shipping Germany:
Inside of Germany you can get the article against an additional delivery fee about 7,00 EUR/packet on the next working day (Monday - Friday) guaranteed (only methods of payment like bank collection/ paypal/ credit card).
Therefor you have to take your order at the latest on previous day until 10.00 o'clock in the morning (for delivery on monday order on previous friday).
As a precaution you should have your express shipping acknowledged by us in advance by phone: +49 561 316 2235
Operation of shipping
The products of our assortment are shipped with DPD (Standard) and DHL (Premium) shipping services. Please keep in mind, that for delivery to a delivery address the goods will be handed out personally.
During your order transaction you can give a delivery address (DHL Premium also Packstation) that deviates from the billing address.